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FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please send us an email to Dandridge-Thomas@aramark.com and we'll get back to you as soon as possible.

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Meal Plans

How do “Flex Dollars” work with my meal plan?

At the beginning of each semester, every student with a meal plan receives $100 or $150 flex dollars; pending the meal plan. These flex dollars are "loaded" onto the students DSU ID card and can be used at all dining locations. When items are purchased at these locations, the student presents their DSU ID card and the cashier deducts the cost from their flex dollar account. You may purchase additional flex dollars to be added to a student's account by calling the Cashier's Office at 302-857-6220.

How does “Equivalency” work with my meal plan?

Equivalency is the term used when a student elects to dine at a retail location on campus rather than a residential location. They have the opportunity to exchange a meal for a dollar value to be used in the Marketplace and Grille Works. The equivalency exchange rate for breakfast is $3.42. The exchange rate for lunch and dinner is $4.62.

What Meal Plans do you offer?

We offer a variety of meal plans to meet your on campus dining needs. Check out our Meal Plan page for a full list of offerings.

What type of Meal Plan is recommended?

We have a variety of meal plans to meet your needs! Depending on your class year, where you live, and how much you are on campus, our recommendations may vary. Be sure to use our filter and sort functions to help choose your plan.

How can I purchase a Meal Plan?

You can purchase your meal plan by clicking here, or by visiting us on campus.

What is Declining Balance?

Declining Balance dollars are accepted as payment at all on campus restaurants. They are loaded right on your Student ID card, so there is no need to carry around cash or another card! There is no minimum balance, over draft fees, or hassles!

What if I want to change my Meal Plan?

Meal Plan change requests must be submitted to the Meal Plan Office.

How do I get into the dining locations once I have purchased my Meal Plan?

Within 24 hours, your Student ID card will be activated with your meal plan. Present your card to the cashier in the dining hall, and you are all set!

Can I carry meals over to the next semester?

No, all meals expire at the end of the semester.

Can I treat a friend to a meal?

To keep discounts as high as possible, meals are reserved for the meal plan holder only. However, you can always treat a friend using Declining Balance dollars.

What do I do when my Declining Balance gets low?

You can reload your Declining Balance at any time!

Account

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Why do I have to create an account in order to check out?

For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.

How do I find more about Nutritional Information?

Use our Comparison Box and Nutritional Calculator to get the most out of your eating decisions. Select products from the Menu section and use one of the options below to get accurate comparisons and information about your choices. 

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.